Privacy policy
- General notes
- This privacy policy contains detailed information about what happens to your personal data when you visit our website www.si-cha.com. Personal data is any data with which you can personally identify yourself. We strictly adhere to the legal provisions when processing your data, in particular the General Data Protection Regulation ("GDPR"), and attach great importance to ensuring that your visit to our website is absolutely secure.
- Responsible entity
- Responsible under data protection law for the collection and processing of personal data on this website is:
Name: Si Chá
Represented by: Jianhao Zhu
Street, house number: Louisenstrasse 148F
Postal code, city: 61348 Bad Homburg
Country: Germany
E-mail:info@si-cha.com
Phone: +49 1708880107 - Cookies
- In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your terminal device. Cookies cannot execute programs or transfer viruses to your computer system.
- Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) lit. f DSGVO. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.
- Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
- You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.
- Web analytics tools and advertising
- Google Analytics
Our website uses the web analytics service Google Analytics. The provider is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of our website. The information generated by cookies about your use of our website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser will not be merged with other data from Google.
The legal basis for the processing of your data is the consent you have given via the cookie consent tool in accordance with Art. 6 (1) sentence 1 lit. a) DSGVO.
- Job processing
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
- Storage duration
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de
- Objection to data collection
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on available at the following link to disable Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=de. If you delete the cookies on your computer, you must set the opt-out cookie again.
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Further information on data protection can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de
- Google Tag Manager
Our website uses the Google Tag Manager from the provider Google. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The tool that implements the tags is a cookie-less domain and does not store any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.
- Google Ads and Google Conversion Tracking
Our website uses Google Ads (formerly Google AdWords). Google Ads is an online advertising program of the provider Google.
Google Ads enables us to draw attention to our offers with the help of advertising media on external websites and to determine how successful individual advertising measures are. This helps us to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
Within the scope of Google Ads, we use the so-called conversion tracking. The advertising materials are delivered by Google via so-called "AdServers". For this purpose, we use so-called AdServer cookies, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. These cookies enable Google to recognize your web browser. If you visit certain pages of our website when the cookie has not yet expired, Google and we can recognize that you have clicked on the specific ad and were redirected to this page.
Each Google Ads customer receives a different cookie. The cookies can therefore not be tracked via the websites of Ads customers. The following information is usually stored as analysis values for the cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted in to conversion tracking. Ads clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.
The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection processes that are not merged in your Google Account (e.g., because you do not have a Google Account or have objected to the merging), the collection of the data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that we have an interest in the anonymized analysis of visitors to our website for advertising purposes in order to optimize both our web offering and our advertising.
For more information and the privacy policy, please see Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.
- Google Remarketing
Our website uses the functions of Google Remarketing in conjunction with the cross-device functions of Google Ads and Google DoubleClick of the provider Google.
Google Remarketing analyzes your user behavior on our website in order to classify you in certain advertising target groups and subsequently play suitable advertising messages to you when you visit other online offers (remarketing or retargeting).
The advertising audiences created with Google Remarketing can be linked to Google's cross-device features so that interest-based, personalized advertising messages that have been customized for you depending on your previous usage and browsing behavior on one device can also be displayed to you on another of your devices. If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalized advertising messages can be served on any device on which you sign in with your Google account.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection processes that are not merged in your Google account (e.g., because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that we have an interest in the anonymized analysis of visitors to our website for advertising purposes.
For more information and the privacy policy, please see Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.
- Google AdSense
Our website uses Google AdSense, a service for embedding advertisements from the provider Google.
Google AdSense uses so-called "cookies", i.e. text files that are stored on your computer and are used to display advertisements on our website that match our content and your interests. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information about visitor traffic on our pages can be statistically analyzed for online marketing.
The information generated by cookies and web beacons about the use of our website (including your IP address) and delivery of advertising formats is transferred to a Google server in the USA and stored there. This information may be passed on to third parties by Google. However, Google will not merge your IP address with other data that Google may have stored about you.
Insofar as you have given your consent, the storage and processing of personal data is based on this consent in accordance with Art. 6 para. 1 lit. a DSGVO. We also have a legitimate interest pursuant to Art. 6 para. 1 lit. a DSGVO in the analysis of user behavior in order to optimize both our website and our advertising.
The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a DSGVO).
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
- Google Fonts
We use "Google Fonts" (formerly "Google Web Fonts") on our website, a service of the provider Google.
Google Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google Font is loaded into the browser cache by your web browser when you call up our website. This is necessary so that your browser can display a visually improved representation of our texts. If your browser does not support this function, a standard font is used by your computer for display.
The integration of Google Fonts is done by a server call, usually at a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of your terminal device is also stored by Google. We have no influence on the scope and further use of the data collected and processed by Google through the use of Google Fonts.
We use Google Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO.
For more information on Google Fonts, see https://fonts.google.com/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1.
- WordPress Stats
Our website uses the tool WordPress Stats to statistically analyze visitor traffic. WordPress Stats is a sub-function of the plugin Jetpack. Provider is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA.
WordPress Stats uses cookies that are stored on your computer and allow an analysis of the use of our website. The information generated by the cookie about your use of our online offer is stored on a server in the USA. In the process, user profiles can be created from the processed data, which are only used for analysis purposes and not for advertising purposes. Your IP address is anonymized after processing and before storage.
"WordPress Stats cookies remain on your device until you delete them. For more information, please see Automattic's privacy policy: https://automattic.com/privacy/ and Jetpack's cookie policy: https://jetpack.com/support/cookies/.
The storage of "WordPress Stats" cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and our advertising.
- Matomo
- Scope of the processing of personal data
To analyze the surfing behavior of our users, we use the open source software tool Matomo (formerly PIWIK) by InnoCraft Ltd, 150 Willis St., 6011 Wellington, New Zealand ("Matomo") on our website. This is an open source tool for web analysis. The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data is not passed on to third parties.
We would like to use this analysis to further improve our website and adapt it even more to the needs of users.
Your session data is only collected with your consent. You can decide for yourself whether a web analysis cookie may be stored in your browser to enable us to collect and analyze statistical data.
Matomo uses cookies. These text files are stored on your terminal device and make it possible for us to analyze the use of our website. For this purpose, the information about the use obtained by the cookie is transmitted to our server and stored so that the usage behavior can be evaluated. You remain anonymous as a user. Your IP address is an anonymous identifier for us; we have no technical way of identifying you with it.
If you agree to web analysis using Matomo, the following data is collected when you call up individual pages of our website:
- 2 bytes of the IP address of the user's calling system.
- The accessed website
- The website from which you reached the accessed website (referrer)
- The subpages that are called from the called website
- The length of stay on our website
- The frequency of the call of our website.
- Legal basis for the processing of personal data
The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. a DSGVO.
- Purpose of data processing
The processing of personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to improve our website and its user-friendliness. By anonymizing the IP address, the interest of users in the protection of personal data is sufficiently taken into account.
- Duration of storage
The data is deleted as soon as it is no longer needed for our recording purposes. However, the statistics generated and underlying data are not deleted.
- Possibility of objection and elimination
Cookies are stored on your terminal device and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.
Your right of correction, deletion and objection according to Art. 16, 17 and 21 DSGVO is pointed out. You will find more details below.
- Newsletter
- If you have expressly consented, we will send our newsletter to your e-mail address on a regular basis. To receive our newsletter, you must provide us with your e-mail address and then verify it. Supplementary data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
- The data provided during newsletter registration will be processed exclusively on the basis of your consent pursuant to Art. 6 (1) lit. a DSGVO. A revocation of your already given consent is possible at any time. For the revocation, an informal message by e-mail or you unsubscribe via the "unsubscribe" link in the newsletter is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.
- Data entered to set up the subscription will be deleted in the event of unsubscription. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
- Contact
- If you contact us, including by e-mail, transmitted data including your contact information will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
- Your data will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
- Transmitted data remains with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store it. Mandatory legal provisions - in particular retention periods - remain unaffected.
- Subscribe to comments
- As a user of our website, you can subscribe to comments after registering. With a confirmation e-mail, we check whether you are the owner of the specified e-mail address. You can unsubscribe from the comments subscription function at any time via a link contained in a subscription e-mail. Data entered to set up the subscription will be deleted in the event of unsubscription. If this data has been transmitted to us for other purposes and elsewhere, it will still remain with us.
- The storage of comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.
- Customer account
- If you open a customer account, you agree that your inventory data such as name, address, e-mail address and bank details as well as your usage data (user name, password) are stored. This gives you the opportunity to order from us with your e-mail address and your personal password.
- Online payments
- If you order goods or services in our online store, it is necessary for the fulfillment of the contract that you provide your personal data, which are necessary for the processing of your order. The mandatory data required for the processing of the contract are marked separately. Depending on the selected payment method, the data required for payment processing will be forwarded to the corresponding payment service providers. The processing of your data is based on the legal basis of Art. 6 para. 1 sentence 1 lit. b) DSGVO.
- Amazon Payments
We use Amazon Payments, a service for online payment processes, on our website. The service provider is the American company Amazon.com Inc. Amazon Payments Europe S.C.A., 38 Avenue J.F. Kennedy, L-1855 Luxembourg is responsible for the European region.
The data processing is essentially done by Amazon Payments. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Amazon services where you have a user account.
To learn more about the data processed through the use of Amazon Payments, please see the Privacy Policy at https://pay.amazon.de/help/201212490.
- American Express
We use American Express on our website. The service provider is the American Express Company. The company responsible for the European region is American Express Europe S.A., Avenida Partenón 12-14, 28042, Madrid, Spain.
The data processing is essentially carried out by American Express. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from possible other American Express services with which you have a user account.
To learn more about the data processed through the use of American Express, please see the Privacy Policy at https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.
- Apple Pay
We use Apple Pay, a service for online payment processes, on our website. The service provider is the American company Apple Inc., Infinite Loop, Cupertino, CA 95014, USA.
The data processing is essentially carried out by Apple Pay. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Apple services with which you have a user account.
You can learn more about the data processed through the use of Apple Pay in the Privacy Policy at https://www.apple.com/legal/privacy/de-ww/.
- Discover
We use the payment system service provider Discover on our website. The service provider is the American company Discover Financial Services, 2500 Lake Cook Rd, Riverwoods, IL 60015, USA.
Data processing is essentially carried out by Discover. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Discover services where you have a user account.
To learn more about the data processed through the use of Discover, please see the Privacy Policy at https://www.discover.com/privacy-statement/eu-data.html.
- giropay
We use the online payment provider giropay on our website. The service provider is the German company paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main, Germany. You can learn more about the data processed through the use of giropay in the privacy policy at https://www.giropay.de/rechtliches/datenschutzerklaerung/.
- Google Pay
We use the online payment provider Google Pay on our website. The service provider is the American company Google Inc. For the European area, the company Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland is responsible for all Google services.
The data processing is essentially carried out by Google Pay. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from other Google services where you have a user account.
You can learn more about the data processed through the use of Google Pay in the Privacy Policy at https://policies.google.com/privacy.
- Klarna
Our website enables payment via Klarna. The payment service provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
When paying with Klarna (Klarna Checkout solution), Klarna collects various personal data from you. Details can be found in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/.
Klarna uses cookies to optimize the Klarna Checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. Cookies are small text files that your web browser stores on your terminal device. Cookies from Klarna remain on your end device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
The transfer of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.
- Mastercard
We use the payment service provider Mastercard on our website. The service provider is the American company Mastercard Inc. The company responsible for the European region is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium.
The data processing is essentially carried out by Mastercard. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from possible other Mastercard services where you have a user account.
You can learn more about the data processed through the use of Mastercard in the Privacy Policy at https://www.mastercard.de/de-de/datenschutz.html.
- PayPal
We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. The company PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg is responsible for the European region.
The data processing is essentially done by PayPal. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from possible other PayPal services where you have a user account.
You can learn more about the data processed through the use of PayPal in the Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
- Instant bank transfer
Our website enables payment via "Sofortüberweisung". Provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.
With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.
When paying by "Sofortüberweisung", your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance and makes the transfer. This is followed by an immediate transaction confirmation. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also checked automatically after logging in.
In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes first and last name, address, telephone number(s), e-mail address, IP address and, if necessary, other data required for payment processing. There is a need for this data transmission to establish your identity beyond doubt and to prevent fraud attempts.
The transfer of your data to Sofort GmbH is based on Art. 6 (1) a DSGVO (consent) and Art. 6 (1) b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.
For details on paying with Sofortüberweisung, please visit: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.
- Visa
We offer payments with Visa on our website. The service provider is the American company Visa Inc. The company responsible for the European region is Visa Europe Services Inc, 1 Sheldon Square, London W2 6TT, United Kingdom.
Data processing is essentially carried out by Visa. This may result in data not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked to data from possible other Visa services where you have a user account.
To learn more about the data processed through the use of Visa, please see the Privacy Policy at https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
- Data use and disclosure
- We will not sell or otherwise market the personal data that you provide to us, for example, when placing an order or sending us an e-mail (e.g. your name and address or e-mail address) to third parties. Your personal data will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. For the processing of payments, we will pass on your payment data to the credit institution commissioned with the payment.
The use of data that is automatically collected during your visit to our website is only for the purposes stated above. The data will not be used for any other purpose.
We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.
- SSL or TLS encryption
- For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, our website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in your browser line.
- If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
- Storage duration
- Personal data that has been communicated to us via our website is only stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data may be up to 10 years.
- Data subject rights
- With regard to the personal data concerning you, as a data subject, you have the following rights vis-à-vis the data controller in accordance with the statutory provisions:
- Right of withdrawal
Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to revoke your consent to the processing of data at any time with effect for the future in accordance with Art. 7 (3) DSGVO. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Storage of data for billing and accounting purposes remains unaffected by a revocation.
- Right to information
You have the right to request confirmation from us, pursuant to Article 15 of the GDPR, as to whether we are processing personal data concerning you. If such processing is taking place, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the intended storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about which guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries.
- Right to rectification
You have the right, in accordance with Art. 16 DSGVO, to request at any time the immediate correction of any inaccurate personal data concerning you and/or the completion of your incomplete data.
- Right to deletion
You have the right to request the deletion of your personal data in accordance with Art. 17 DSGVO, provided that one of the following reasons applies:
- Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
- You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing;
- You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR;
- The personal data have been processed unlawfully;
- The deletion of personal data is necessary for compliance with a legal obligation under Union law or the law of the Member State to which we are subject;
- The personal data was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO;
However, this right does not exist insofar as the processing is necessary:
- to exercise the right to freedom of expression and information;
- for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
- for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
- for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right of the data subject is likely to render impossible or seriously prejudice the achievement of the purposes of such processing
, or
for the establishment, exercise or defense of legal claims.
If we have made your personal data public and we are obliged to erase it in accordance with the above, we shall take reasonable steps, including technical measures, to inform data controllers processing the personal data that you, as the data subject, have requested that they erase all links to your personal data or copies or replications of such personal data, taking into account the available technology and the cost of implementation.
- Right to restriction of processing
You have the right to request the restriction of processing (blocking) of your personal data in accordance with Art. 18 DSGVO. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data happened / happens unlawfully, you may request the restriction of the data processing instead of the deletion.
- If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
- Right to information
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. In accordance with Art. 19 DSGVO, you have the right to be informed about these recipients upon request.
- The right not to be subject to a decision based solely on automated processing, including profiling.
You have the right, in accordance with Article 22 of the GDPR, not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you.
This does not apply if the decision
- is necessary for the conclusion or fulfillment of a contract between you and us,
- is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
- is done with your express consent.
However, decisions in the cases mentioned in (a) to (c) may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
In the cases referred to in (a) and (c), we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person responsible, to express your point of view and contest the decision.
- Right to data portability
If the processing is based on your consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and is carried out with the help of automated processes, you have the right, pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format and to transfer it to another controller or to request that it be transferred to another controller, insofar as this is technically feasible.
- Right of objection
Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1) lit. f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21(1) DSGVO).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) DSGVO).
You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.
- Right of appeal to the competent supervisory authority pursuant to Art. 77 DSGVO
In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to other administrative or judicial remedies.
The supervisory authority responsible for us is:
The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 31 63
65021 Wiesbaden
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Telephone: 06 11/140 80
E-mail: poststelle@datenschutz.hessen.de
Internet: https://www.datenschutz.hessen.de
- Validity and amendment of this privacy policy
- This privacy policy is effective as of June 7, 2023. We reserve the right to change this privacy policy at any time in compliance with applicable data protection regulations. This may be necessary, for example, to comply with new legal provisions or to take into account changes to our website or new services on our website. The version available at the time of your visit applies.
- If this Privacy Policy is amended, we intend to post changes to our Privacy Policy on this page so that you are fully informed about what personal information we collect, how we process it, and under what circumstances it may be disclosed.